Buyer is also responsible for return shipping fees. Is there a fee?Ī: We will issue a refund for item price excluding the original shipping fee of $3.95.
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Q: My order was over $35 and received a free shipping offer. Every images in our shop can not be used in any form without our consent. We reserve the right to refuse sales to anyone. By purchasing this item you are agreeing to our shop policies. Actual colors may vary slightly due to your monitor settings.Ī: Sale of this print does not transfer copyright. Q: Is the color going to be the same as what I'm seeing on my monitor?Ī: We have professionally color calibrated our monitor. Q: Can you change the color scheme or add custom text to prints?Ī: Unfortunately, changing the color scheme or adding custom text is not available. Q: Do you offer/sell Digital Downloads or Frames?Ī: We are unable to offer/sell Digital Downloads or Frames. We can re-send you the prints, only if we receive the prints back so please double check your shipping address. If your package is returned to us due to an undeliverable or incorrect address and needs to be reshipped, the buyer must pay for the shipping fees. We use automatic shipping label printers which print the exact same shipping address on your invoice/receipt. We only ship to the shipping address on your invoice. USPS Package Intercept® is available between domestic addresses only. What can I do?Ī: You may redirect the package to you for a fee from the link below. Q: My package has been shipped, but I accidentally put an incorrect shipping address. While shipping delay is rare, domestic packages could take or be considered lost after 4 weeks and 8 weeks for an International package by the postal service. If a package is refused due to VAT, import duty/taxes and/or other fees imposed by the destination country or unclaimed for any reason, the returned item will be given to local charity or buyer must pay for the re-shipping fees. *For International, track your package on your country's post office website with the tracking number and contact them for details. What should I do?Ī: *For Domestic, call USPS (1-80 ) and arrange for a pick up or redelivery. Q: My package is being held by the local post office or customs office. We will be not be responsible if you don't contact us within 5 days. What should I do?Ī: While extremely rare, if a package arrives damaged during transit, please contact us within 5 days of delivery date. Please note, we are not responsible and can not refund or accommodate shipping fees for USPS's delays and and USPS's estimated delivery date. There are no additional shipping fees for multiple prints! USPS Priority Mail & USPS Express Mail for domestic is available at check out. We can not mark it as a gift on the customs form.Ī: By adding prints to your cart, you can instantly view the shipping charge prior to purchase. If your country imposes VAT, import duty/taxes or any other fees, the recipient/buyer is responsible for them. Q: For INTERNATIONAL orders, Is there any VAT, custom's taxes and import duty fees?Ī: Please check with your country's customs office. International shipment could be delayed due to customs clearance or other delays. Please note, tracking info may not be available for some locations. Please understand that we have no control over USPS transit time and purchase only if you are agree to our policy.Ī: Yes! We ship worldwide! However, there are some locations we are unable to ship packages. *For international shipment it usually takes faster but could take 2 months or more due to international customs clearance, Covid-19 and other delays. Upgrades are available at the checkout page. For domestic shipment, First Class Mail normally takes 4-8 business days, Priority Mail normally takes 3-5 business days and Express Mail takes 1-2 business days after shipping. Q: How long does it take to get mail delivered?Ī: We will ship out at the post office in 2~3 business days from Dallas, Texas with your selected shipping method. Same size prints (5x7~11x14") will be packed in a single clear sleeve.
Larger sizes are rolled and shipped in a sturdy poster mailing tube. ** For Paypal, Apple and Google Pay, please make sure the default address is up to date.Ī: Print sizes up to 11x14" are shipped flat in a rigid photo cardboard envelope and protective reinforcing chipboard. ** We only ship to the Shipping Address on Etsy invoice email.
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For domestic, you can upgrade shipping to USPS Priority Mail or USPS Express Mail at the checkout page. After purchase, we will ship out your order at the post office in 2~3 business days with the shipping method you have chosen. A: We ship worldwide via USPS First Class Mail (Standard) from Dallas, USA with tracking number.
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